Privacy Policy
Last Updated: October 28, 2025
1. Introduction
Welcome to BaseStation ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI form filling service.
2. Information We Collect
We collect information that you provide directly to us, including:
- Account information (name, email address, password)
- Documents and forms you upload to our service
- Information you provide when filling out forms
- Communication data when you contact our support team
- Payment information for premium services
3. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our AI form filling services
- Process and complete transactions
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Analyze usage patterns to improve user experience
- Protect against fraudulent or illegal activity
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Restricted access to personal information
- Secure data storage infrastructure
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- With your consent
- With service providers who assist in our operations
- To comply with legal obligations
- To protect our rights and prevent fraud
6. Your Rights
You have the right to:
- Access and receive a copy of your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict certain processing of your information
- Export your data in a portable format
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
8. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: support@hellobasestation.com